29 Middle Street  Lancaster, NH  03584  (603)788-2311
Serving the North Country for over 48 years!
 


Company Information
 
Photo of Dealership
 
    1959 was a year that had Ike as President, Bonanza on TV, tailfins on cars at their largest and Ford offering factory four wheel drive on their trucks for the first time.  It was also the year Alexander Kopp decided to leave his job as a Chevrolet salesman at Lancaster’s Roberts Motors and strike out on his own.  Lying dormant for several years, 29 Middle St. in Lancaster was the location of the former Alexander Motor Sales, the last in a string of Ford dealerships that stretched back to the 1920’s.  Al purchased the real estate and filled it with the contents of a closed Ford dealership in Bridgeton, Maine and so began North Country Motor Sales Inc.

    Active within the business at some level from the time his father first opened the garage, Kevin Kopp formally joined his father as a salesman in 1966.  Falcons, Galaxies, Fairlanes, Mavericks, Broncos, LTDs, Pintos and Granadas were just some of the Ford models North Country Motors sold during the 60’s and 70’s.  Often with just four or five employees, Al Kopp and his then partner George Carter, along with Kevin as the only salesman, worked long hours to exist in the same town with larger more well established competition.  The importance of happy, loyal customers came very clear during these early days of building the business and personal attention to customer service became a habit of the Kopps.

    1980 was the year Kevin bought out George Carter’s share of the business and the father and son team now officially became partners.  The 1980’s were a time of growth for Lancaster’s Ford dealership.  Several adjoining buildings were acquired and razed to make room for expansion to the service department and sales lot.  The number of employees swelled from under ten to more than twenty. Bill Elliot was dominating Winston Cup in a smaller and sleeker Ford Thunderbird, the Mustang was a V8 powered muscle car again, and the futuristic, jellybean styling of the new Taurus was like nothing ever sold before.

    The most important thing to come from the 1980’s at North Country Ford was not the cars or the additions however, it was the people.  The list of employees who joined the team during this time includes Bill Rugh, Debbie Turner-Pike, Bill Clark, Dave Lufkin, “Midge” Rosebrook, Gary Collins, and Tom Foss.  The impressive part of this fact is that all these people are still here to this day!

See photo of Kevin & Alexander -circa 1981.

    This time of growth was also the time that Kevin’s only two children, brothers Mike and Keith, began their involvement with the dealership.  Beginning with only enough skills to be in the way, both brothers worked through the various beginning positions of “go-fer”, floor sweeper, car washer, trash hauler, driver, wrecker operator, body shop help, etc.   Both brothers found they enjoyed the business and formally joined the team after college, Mike in 1990 as a salesman and Keith in 1995 as a partsman.

    Escort, Probe, Explorer, Crown Victoria, Expedition and the best seller of all, F-Series truck were the models that powered North Country Ford through the 1990s.  Customer services were also expanded during this time with the addition of North Country Ford Autobody on Route 135 and a fleet of new Ford rental cars.  Not ones for the fabricated “Clearance Sale” or gimmicky mass mailings of junk mail, we have always maintained a large presence at the Lancaster Fair held every Labor Day weekend.  This 6-day event is where we showcase the new models, make deals on last years models, and most importantly make contact with many of our customers.

    Fair deals, honest advice, and dedicated family and staff all add up to three generations and over 48 years of good business and satisfied customers.
 
Parts & Service    Autobody    Rentals    Contact Us






Parts & Service Department
 
Parts & Service photo
 
 
North Country Ford's parts and service department is a full service Ford Blue Oval Certified repair facility. We specialize in both light and heavy automotive repairs. Our six technicians have over 42 years of combined experience at North Country Ford alone! This low employee turnover rate has set the technicians on a training and certification path un-matched by other dealers. Many of our technicians have over 400 hours of training resulting in value and expertise for our customers.
 
Our shop features
  • All parts and service managers and support staff are Ford Master Certified.
    Our support staff has over 60 years of combined experience at North Country Ford -Wow!
  • Over $150,000 of in-stock parts with computerized inventory & part look-ups.
  • Two certified diesel engine technicians.
  • In-house World Diagnostic System (WDS) for all diagnostic needs.
  • Flat-bed towing service available utilizing our own truck and drivers to ensure the
    best possible care for your vehicle while being towed.
  • Hunter computerized wheel alignment machine.
  • On vehicle brake rotor lathe.
  • Automatic transmission flush machine.
  • Air conditioning evacuation and recharging.
  • Windshield replacement service available.
  • All major brands of tires, including all-season and winter tires.
  • Free local shuttle transportation.
  • Competitively priced rental cars.
 
We highly recommend keeping your vehicle on a mileage maintenance schedule. Please stop in and ask for a copy of ours. We appreciate your business and stand behind all of our work.
Check out My Ford at www.FordVehicles.com for other service recommendations. It's free!
 
Service Department Parts Department
Call Bill or Debbie Call Del
Phone: (603) 788-2311
Fax: (603) 788-3607
Service@NorthCountryMotors.com
Phone: (603) 788-2311
Fax: (603) 788-3607
Parts@NorthCountryMotors.com
 
Hours of Operation
Monday-Friday   7:30am-5:00pm
Saturday Limited staff -until Noon.
Sunday Closed






Autobody
 
Autobody photo
 
We have been in the autobody business for 17 years!
 
North Country Ford Autobody is a full service foreign and domestic collision repair facility. We repair all vehicle brands, not just Ford. We are equipped with the most state-of-the-art collision repair equipment in the area. With our equipment and personal service your vehicle will be back to you in a timely manner, meeting all factory specifications.
 
Our shop features...
  • Over 50 years of combined autobody experience!
  • DeVilbiss down-draft spray and bake booth for a factory finish.
  • Mitchell computerized estimating system.
  • Continental frame/uni-body straightening and measuring system.
  • Martin Senour paint/TEC system, we mix all our own paint, for precise color matching.
  • Air conditioning evacuation and re-charging system.
  • Rental cars available through our rental department.
  • Flat-bed towing service.
  • Direct insurance billing for your convenience.
 
Thank you for considering us, we appreciate your business. North Country Ford Autobody is a separate location from our dealership. We are located 1.5 miles South of Lancaster on Rte 135 (turn by Riff's Flower Shop) we are on the right.
 
Autobody Department Hours of Operation
Contact: John Orlandi, Manager
Phone: (603) 788-4568
Fax: (603) 788-2277
Monday-Friday   7:30am-5:00pm
Saturday Closed
Sunday Closed






Rentals
 
Rental photo
 
 
We have been in the rental business for 20 years!
 
North Country Ford has a full line of current model year Ford vehicles for rent, including the popular Focus, Taurus and the all new Ford Freestar minivan.
 
Contact us if you have had an automobile accident and need a replacement vehicle. We can supply you with a rental car and direct bill your insurance company. No paperwork for you to file and no hassles. Just pick-up and drop-off!
 
  • Competitive daily rates with no hidden fees.
  • Mileage discounts for longer trips.
  • All major credit cards accepted.
  • You must be 25 years of age, hold a valid drivers license and credit card.
  • Local airport delivery available.
 
Rental Department Hours of Operation
Contact: Debbie Turner-Pike
Phone: (603) 788-2311
Fax: (603) 788-3607
Service@NorthCountryMotors.com
Monday-Friday   7:30am-5:00pm
Saturday Closed
Sunday Closed






Departmental Contact Listing
 
Administration   Telephone# Fax#
Kopp, Mike Dealer, Partner (603) 788-2311 (603) 788-3607
Kopp, Keith Dealer, Partner (603) 788-2311 (603) 788-3607
 
Accounting   Telephone# Fax#
Foss, Tom Controller (603) 788-2311 (603) 788-3607
Hunt, Lynda Receptionist, Secretary (603) 788-2311 (603) 788-3607
 
Sales   Telephone# Fax#
Kopp, Mike Sales Manager (603) 788-2311 (603) 788-3607
Kopp, Keith Sales Associate (603) 788-2311 (603) 788-3607
Lufkin, Dave Sales Associate (603) 788-2311 (603) 788-3607
 
Service   Telephone# Fax#
Rugh, Bill Service Manager (603) 788-2311 (603) 788-3607
Turner-Pike, Debbie Service Advisor, Warranty Admin. (603) 788-2311 (603) 788-3607
 
Parts   Telephone# Fax#
Parts Manager Parts Manager (603) 788-2311 (603) 788-3607
 
Rentals   Telephone# Fax#
Turner-Pike, Debbie Rental Manager (603) 788-2311 (603) 788-3607
 
Autobody   Telephone# Fax#
Orlandi, John Autobody Manager (603) 788-4568 (603) 788-2277






Alphabetical Contact Listing
 
Name   Telephone# Fax#
Foss, Tom Controller (603) 788-2311 (603) 788-3607
Hunt, Lynda Receptionist, Secretary (603) 788-2311 (603) 788-3607
Kopp, Keith Dealer, Partner (603) 788-2311 (603) 788-3607
Kopp, Mike Dealer, Partner (603) 788-2311 (603) 788-3607
Lufkin, Dave Sales Associate (603) 788-2311 (603) 788-3607
Orlandi, John Autobody Manager (603) 788-4568 (603) 788-2277
Rugh, Bill Service Manager (603) 788-2311 (603) 788-3607
Turner-Pike, Debbie Rental Manager, Service Advisor (603) 788-2311 (603) 788-3607